![]() ![]() ![]() If you have forgotten the password to your Microsoft account, and the handheld had an active internet connection before you last logged out or shut off (or there is a wireless icon in the bottom-right for setting up a connection), log in to a Microsoft website on another computer and use the forgot password link to change the password. ![]() For more information see our Windows Updates May Delay Booting or Field Work article. If the on-screen keyboard will still not come up, Windows may be busy installing an update from Microsoft. Select "On-Screen Keyboard" to enter the password or pin.Tap the Accessibility icon in the bottom-right corner.If you are at the login password screen for Microsoft Windows 10, and the on-screen keyboard does not appear after tapping in the password text box, This article provides solutions to common issues when you are stuck on the windows login screen.
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